Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. Inventory Management: Inventory management is the ability to track and order the correct amount of food and supplies for a restaurant. Pay Range: $17.50 - $26.00 / Hour *. This is an answer you can build on. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. It sounds like you have a history of being trustworthy! "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. ", "I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. Dallas, TX 75261. Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.) I have been responsible for both disciplining and terminating employees. Learn. Dates shown above are approximate. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. 48 terms. ", "I am a team player with very few limitations to my schedule. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. 9.manager key- posession by pic/manager, 1. lock back door-all times "I have researched Panda Express and read a lot about your company culture and customer service philosophy. The restaurant industry is fast-moving and nearly always open. Shift Leader. Associate discounts for many brands. Full-Time. Panda Express Interview Questions and Answers. While performing duties, counter areas are often hot with steam from steam table and food vapors. when running shift, PIC is person in charge of delegating and running shift. Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. A shift leader at Panda Express is responsible for overseeing the daily operations of the restaurant. IsaGandy123. Honesty and integrity are valued by all employers. About This Job. Explain your answer. How would you define excellent customer service? sink 120 in 1 min This was my first time leading a team, but I found it quite easy because of my previous teamwork experiences. I am comfortable with these types of tasks. Luckily the restaurant next door had it and I was able to get it for the customer. . Perhaps say you would like a career in restaurant management. ", "It depends on the situation. I Would like to be part of team that encourages employees to reach their potential and makes them feel like valued employees. If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. We offer our team members:** I am good at listening and following directions, but I am also great with people and working as a team to solve problems. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Perhaps you go with a gut feeling. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. 2494-North Dupont Hwy & Leipsic Rd PX, Dover, DELAWARE, UNITED . . Which word in sentence 1 is a direct object? When I was working as a server at my last job, we had a lot of customers come through our restaurant every day. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. Shift Leader - 687. Share that you have the means to get to work consistently and on time. You will support in creating a vibrant and welcoming environment for our guests. I've learned to compartmentalize a situation into smaller parts to cope with situations. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. In that case, I will do what it takes to protect the company's reputation. (3) Dear Sir or Madam: (4) I am writing to request a termination of the one-year cellular phone contract I signed three months ago. (12) I need that cash! The Panda Way. The company was not happy about it because it cost them a lot of money but, in the end, they realized that they were in error. When the manager is not present, you'll be . Average Panda Restaurant Group Shift Leader hourly pay in California is approximately $19.49, which is 39% above the national average. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. Thank you so much for your interest in joining our In Person Open House Interview Day. I am a trustworthy person with a strong track record of honesty with my previous employers. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. We like the sound of that. 6 sanitizer is available 200-300ppm Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. ", "Yes, I use Facebook and Twitter regularly. Being a good communicator is vital to working with others or leading a team well. Additionally, the successful candidate must be able to work flexible hours, including nights and weekends. jlee0620. (8) I am angry. amir_sykes7. I'd like to work for an organization that takes quality and service as seriously as you do. ", "I was always raised to be honest so yes - I do believe that honesty is the best policy. Email Facebook Tweet LinkedIn. A great example of my honesty would be the written reference that I have from my most recent employer. Goal Setting: As a shift leader, you can help your team members set goals for their work and personal lives. ", "Over the years I've had to manage difficult customers who were difficult for different reasons. Average salary for Panda Express Shift Leader in Austin: $36,820. The "Most Likely Range" represents values that exist . My favorite part of working here is seeing customers leave happy after eating our food.. Did you perform team training or one-on-one training? ", "I appreciate that Panda Express has such a strong focus on cleanliness. This will let the interviewer know that your goals are aligned with their business objectives. Panda Express. What would your previous boss say about you? Have you ever had to take on a task or a role that you felt was over your experience level? This is a good starting place. They also offer sides, appetizers, desserts, and drinks. Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. I knew the basics but was certainly not trained on the specifics of the role. Have a second read of the job description and find theskills and experience required for the position. Also, what types of career growth opportunities would follow this position? Job Details. I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.". After you do your research on the company, write down some questions that came up for you. Great job! "When I worked at Company ABC, I was responsible for balancing approximately 10K in cash every day. Building a conversational environment for our team & listen. You've rated yourself highly, now take it a step further and share an example that illustrates your strong communication skills. Pay Range: $17.50 - $24.50 / Hour *. Only $35.99/year. * Within the range, individual pay is determined using various factors, including . Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). Whether I am training formally or not, I am always the go-to for shadowing and mentorship. Any experience welcomed Job Description. Continuous improvement can help Panda Express Shift Leaders identify opportunities to reduce waste, increase customer satisfaction, and streamline processes. $18 to $24 Hourly. Consider talking about specific values you can sense when interacting with employees such as kindness, integrity, or respect. If you have facial hair be sure to trim it. izzy_garza. Shift Leader (FT) - Panda Express - DFW Airport. NEW! Full-Time. Share details about how you communicated with your team to help them understand the goal and their unique roles. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. What I love about the Panda Express Instagram account is that you have the Panda Express Trailblazers - quick videos that interview people who have seen success and beaten the odds. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. Once my manager returned she was very pleased with the progress that I made, and I was promoted. Coaching and training experience may not be a direct requirement for this role, but they are abilities that are always valued by an employer. Looking at the situation from the customer's perspective is a great place to start! By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. Get a free, personalized salary estimate based on today's job market. As a previous manager, I understand the value of employee honesty. You can also share how training helps others succeed by sharpening existing skills, providing new skills, or enabling them to utilize new tools or strategies. They must also be able to work independently and as part of a team. You're right - communication is key to being a successful leader. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees. What about this position is the most important? You can also use your ability to lead by example to show new employees how to do their job correctly. Here are three trends influencing how Panda Express Shift Leader employees work. ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. "Our company had a contest . Ultimately, a top shift leader should be . hurray. 5 hand sink reaches 110 in 1 min, 3 comp. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. What is top of mind when it comes to filling this role? Are you someone who can handle stress on the job? When it comes to clients, I will apologize on behalf of the company for errors. Learn. When you state your weakness make sure you say what you are doing to overcome that weakness. While I have only worked at Panda Express during my undergrad, the Shift Leader role helped me gain confidence, proactivity, and efficiency. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda Express. ", "I enjoy reading and hiking. If it's a difficult customer who shook me up, I will take a breather outside for a moment. Additionally, the company may offer bonuses or other incentives to employees based on performance. Match. However, you can make it more unique to you by talking about the cultural values or company offerings that make you feel like a valued employee such as welcoming employee feedback and ideas, rewarding excellent performance with incentives/recognition, or providing tuition assistance, advanced training, or leadership development programs that help employees grow. "I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. Speak about times in your career that your employers have relied on you. Rialto, California, United States Education California State University-San Bernardino Bachelor's of Kinesiology Health Services . ", "Absolutely. Tuesday, March 14th, 2023, 3PM - 6PM Now Hiring: Service & Kitchen Team . Because I am a strong communicator, I can diffuse most situations. They also offer competitive wages.". This is a good start! If you know of any industry-specific certifications required of you, be sure to address those in the discussion. Will it help you hone specific skills or provide expertise in new areas? You can improve this answer by talking about your rate of accuracy with cash handling and deposits. Flashcards. In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. Make sure you have an answer ready for this question because they will ask it. My end goal is to gain a leadership position with Panda Express so some training as a team lead would be valuable as well. 12 no flies Do you practice active listening and clear communication to understand and meet customer needs? Panda Express Module 1 - Shift Lead Study Guide. . For example, if you're interested in a particular training program or leadership development opportunity you could ask a question to gain more insight into program specifics. This question can help interviewers understand your experience with the equipment used in a kitchen. Can you tell us about a time you went above and beyond for a customer? They say that you have a great focus on family, embracing diversity, and helping people to see their potential. You've indicated that you sometimes have to respond with a quick solution to win your current role. I am more impactful and even more creative when I have little time to do much besides jump in and take charge. Help make it more accurate by adding yours. I can be found reading anything from a 19th-century piece of British literature to the latest dystopian fantasy novel. ", "I can be a follower when necessary; however, I am naturally a leader at heart. You can also provide an example of how you ensure cleanliness by assigning routine cleaning at frequent intervals, ensuring there are adequate cleaning supplies, etc. JOB ID. Large: 4 sides 4 entrees, serves 26-30, Human Anatomy- Reproductive System- Female. (1) Katrina wrote her cellular phone service provider a letter. Job Details. I took charge for two weeks, and the experience was quite positive! Full-Time. Food Safety: * Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. Our interview questions and answers do not represent any organization, school, or company on our site. Test. Name *. Describe the specific Task you were supposed to accomplish. 21 terms. Panda Express began as Panda Inn. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. When answering this question, it's important that you share a past example of your leadership experiences. | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. I was sick just 2, and a note from my Doctor accompanied those. Average salary for Panda Express Shift Leader in Columbia: $16. Created by. Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations. ", "I appreciate that Panda Express encourages continued education and training. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. However, with alittle preparation, you can ace the Panda Express Job Interview. Jayjay463 PLUS. ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. Education and Experience: * Some high school. I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate. What can you tell us about Panda Express? Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. (2) Read her letter below. Terms in this set (34) Pandas Mission. What Does an Automotive Service Manager Do? Please note these are practice interview questions and we are not affiliated with the company mentioned in this post. It started to rain and he was worried, as he did not have an umbrella. ", "I would say about a 9. NAF 3-Year Summer Internship @ UC Berkeley (2019-2021) Activity. Panda Express. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. I can also provide references that would attest to my commitment.". It doesn't have to be a formal role as a manager or supervisor. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. Your answer illustrates that you are a reliable employee that shows up and doesn't miss work. I am excited to take on a team lead role again. Learn. Test. You can strengthen your answer further by talking about how your degree will benefit your career path. 9 employees wash hands for at least 20 seconds ", Setbacks happen to everyone. Do you respond to each customer with professionalism and patience? Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. ", "I have open availability but would prefer somewhat of a set schedule so I can work my schooling into a routine.". A free inside look at company reviews and salaries posted anonymously by employees. Having a question or two ready to ask shows the interviewer that you're engaged with the conversation, and eager to learn more. Shift leaders must also understand the importance of data analytics in making informed decisions about staffing, menu items, promotions, and other aspects of running a successful business. Talk to the interviewer about your attendance. As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile.' If you dont have direct leadership experience, you can talk about other ways youve helped teams or groups succeed. However; time may come when you need to speak up about something, and it may not look the best on you. ", "When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. 1092-COVELL & HWY 113 PX, Davis, CALIFORNIA, UNITED STATES, 2017 Panda Restaurant Group. 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. 92 terms. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift. Share some of your strengths to show you have qualities in both categories. '", "I believe the consistency of the quality menu items Panda Express provides makes it stand out. What Does a Wawa Customer Service Associate Do? 7.no sae key-emergency 3/6/2022. 11 terms. At that company, we are well aware of FDA rules and regulations and I wanted to ensure that we were not in violation of any laws.". With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. This is what makes your interview answer uniquely yours. When I face a difficult customer, I find that it is usually due to a breakdown in communication. Finally, reassure the interviewer you have the right skills. We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. It was inspiring. How does the Internet help cultural diffusion happen constantly? The workplace provides opportunities to be both a leader and a follower. Module 1 Panda Express PIC Test. If the cash drawer was balanced correctly each day or your deposits were correct and made on time every night, saying show can illustrate your help highlight your reliability. Panda Express Shift Leaders work in a fast-paced, customer-oriented environment. You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. ", "I held the position of Training Coordinator for 2 years at our center. marvelousbodine4097. 2 food on Steam Table and rice cabinet holds at 140+ Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.".
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